Last updated: 13 November 2026

This Privacy Policy explains how Diode Trading EST (“Diode”, “we”, “us”) collects and uses personal information when you visit diode.sa or contact us by phone, WhatsApp or email.

Who we are

Diode Trading EST (Sammam Althunai Commercial Establishment, CR 2051245534), 4th Street, Al Khobar Al Janubiyah, Al Khobar, Kingdom of Saudi Arabia. Warehouse: Al Khalidiyah Ash Shamaliyah, Dammam. Email: sales@diode.sa. Phone: +966 51 083 8213. WhatsApp: +966 56 838 3649.

Information we collect

• Details you send in an enquiry or contact form: your name, company, phone number, email address, delivery location and product requirements.
• Messages and documents you share by email or WhatsApp, such as drawings, material lists or tender documents.
• Basic technical data when you browse the site, such as browser type, pages visited and approximate location, collected through server logs, security tools and analytics.

How we use it

• To reply to enquiries and prepare quotations.
• To supply and deliver the products you order, issue invoices and provide material test certificates and after-sales support.
• To keep the business and tax records required by Saudi law.
• To protect the website from misuse and to understand how it is used.

We do not sell your personal information. We do not send marketing messages unless you have asked to receive them.

Sharing

We share information only where needed to serve you: with our group companies (including Ariane Ventures) and suppliers that fulfil part of an order, with logistics providers that deliver it, with service providers that host our website and email, and with authorities where Saudi law requires it.

Cookies and analytics

The site uses essential cookies to work correctly and may use analytics tools (such as Google Analytics and Google Search Console) to measure traffic. You can block or delete cookies in your browser settings.

How long we keep it

Enquiry and customer records are kept for as long as needed to serve you and to meet legal, tax and accounting requirements, then deleted or anonymised.

Your rights

In line with the Saudi Personal Data Protection Law, you can ask to see, correct or delete the personal information we hold about you, or ask us to stop contacting you, by emailing sales@diode.sa.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.